Ardo CSR rapport 2024 - Flipbook - Page 95
We are Ardo
The path to a more
sustainable food system
Minimal environmental
impact
Agronomy
MIMOSA+
Food safety, quality
and innovation
Respect for
our employees
Relationship with
our stakeholders
7. ESRS S4: Consumers and end-users
S4-1 — Policies related to consumers and end-users
S4-2 — Processes for engaging with consumers and
S4-5 — Targets related to managing material negative impacts,
end-users about impacts
advancing positive impacts, and managing material risks and
Ardo supports a healthy, plant-based global food
S4-3 — Processes to remediate negative impacts and
opportunities
transition by offering safe and high-quality fresh
channels for consumers and end-users to raise concerns
frozen vegetables, fruits and herbs that meet both
PURE Target (Foreign material reduction): Achieve a maximum
today’s and tomorrow’s needs. Ardo’s clear ambition
In a B2B context, Ardo generally does not have direct contact
of 2.5 PURE complaints per 1,000 tons packed by FY30/31
to continuously improve the quality KPIs of its
with consumers or end-users (except to a limited extent
(including externally sourced products).
products is one of our guiding principles, as outlined
under its own brand). Consumer inquiries or complaints are
in our Code of Conduct.
relayed through our B2B clients and handled by Ardo’s Food
PURE = Prevent, Uncover, Reduce, Eliminate foreign material.
Safety and Quality department.
This responsibility means ensuring our products
More information:
meet strict product quality standards, as poor food
→ Food Safety, Quality and Innovation > Key Performance Table
safety can directly impact consumers’ right to health. S4-4 — Taking action on material impacts on consumers and
We also prioritize transparency, providing accurate
end-users, and approaches
information about our products and processes to
to mitigating material risks and pursuing material
support informed, safe choices for our customers.
opportunities related to consumers and
Through rigorous standards across our supply chain,
end-users, and effectiveness of those actions
we strive to consistently deliver safe and reliable
products. Fresh frozen vegetables and fruits make
More information:
food more affordable for households by offering
→ Food safety, quality and innovation > 1. Ensuring food
stable, year-round pricing, unaffected by seasonal
fluctuations. They also help reduce food waste, as
they are portionable and pre-prepared, meaning
consumers only use what they need, leading to fewer
leftovers and spoilage.
More information:
→ Food safety, quality and innovation
95
safety and quality across our operations
Sustainability
statements
