Ardo CSR rapport 2024 - Flipbook - Page 48
We are Ardo
The path to a more
sustainable food system
Minimal environmental
impact
Agronomy
MIMOSA+
Food safety, quality
and innovation
1. Ensuring food safety and
quality across our operations
Quality is one of our main priorities, influencing every aspect of our operations.
From the field to our factories and external suppliers, we prioritise high-quality products,
services, and processes. This dedication is reflected in our GFSI certification, representing
the result of our daily commitment to quality.
Our dedication to quality is recognised by the GFSI1
teams is essential to ensure both the quality and quantity of
certification of all our production, packaging, and distribution
raw materials, while also aiming for a more solution-focused
sites. All our sites undergo annual IFS2 or BRC3 audits
approach. Building on the results of a survey conducted
(or both4) and, as part of our ongoing commitment to quality,
across our local sites, we plan to enhance knowledge
we are transitioning from announced to unannounced audits.
sharing, further leverage technology (e.g., optical sorting),
and work towards achieving the optimal balance between
The GFSI certification demonstrates the day-to-day
customisation (to meet specific customer requirements) and
dedication to quality by our teams and the robust support
harmonisation for more efficient operations.
provided by our Quality Department. Ardo’s quality team
members ensure strict adherence to the numerous
Our commitment to food safety and quality extends across
procedures outlined in the quality manual and provide
every layer of our organisation, ranging from the field to
comprehensive reporting on the Group’s quality performance,
factory. Ardo is focused on achieving First Time Right,
covering aspects such as complaints handling and incidents.
reducing the need for rework through improved planning
and coordination between harvest and production.
We also prioritise active quality management, including
thorough complaint follow-up, strict incoming goods
inspections, robust supplier assurance processes, and swift
response to any issues to ensure consistent product quality.
2
Since we work with natural products, strong coordination
4
between the agronomy, procurement, quality and production
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1
3
GFSI: Global Food Safety Initiative
IFS: International Featured Standard
BRC: British Retail Consortium
Both IFS and BRC are internationally
recognised Food Safety standards which
have been benchmarked by GFSI.
Respect for
our employees
Relationship with
our stakeholders
Sustainability
statements
